Author: Jennifer Benjamin

  • Moving Beyond Compliance: Understanding First- and Second-Order Change

    An important distinctions we make in Ecosystemic Structural Family Therapy (ESFT) is the difference between first-order change and second-order change. Understanding this difference is crucial for therapists committed to creating meaningful, sustainable outcomes for families.

    First-Order Change: Behavior Changes in Interactions (Linear, External, and Compliance-Driven)

    First-order change focuses on surface-level behavioral shifts. It’s linear, cause-and-effect in nature, and often driven by external factors like rewards, consequences, or direct instructions. The goal is to stop or start a behavior, and the motivation is frequently tied to the fear of punishment or the promise of a short-term incentive.

    While first-order change can offer temporary relief, it rarely addresses the deeper relational dynamics that sustain the behavior over time. In many cases, the family’s underlying patterns remain intact because the structure is still the same. The change is often fragile—likely to regress the moment the external motivator is removed.

    For example, a child might stop yelling because they’ve been threatened with the loss of screen time. But without addressing the relational patterns driving the behavior—like poor emotion regulation or lack of parental leadership—the change won’t last.

    Or the professional may step in and redirect the child. This makes the therapist part of the structure. So of course the behavior changes. When the therapist leaves the unwanted behaviors signaling distress come racing back!

    Second-Order Change: Relational Changes in Interactions (Internal and Transformative)

    Second-order change, in contrast, happens at the level of structure, meaning, and relationship. It’s not just about doing something different—it’s about thinking, feeling, and relating differently. The structure (hierarchy, boundaries, and family culture) requires a collaborative change and active in deliberating practicing shift in roles, and new patterns/ emotional responses.

    Second-order change is:
    ✅ Internal – driven by insight, motivation, and relational shifts
    ✅ Dynamic – involving multiple members of the family system
    ✅ Sustainable – changes are maintained because they’re meaningful and integrated into daily life
    ✅ Collaborative – both caregivers and children participate in creating and maintaining new patterns

    In ESFT, we guide families toward second-order change by focusing on co-regulation, attachment, co parenting, alliance building, and caregiver leadership. We help families see their patterns, understand their emotional processes, and take ownership of creating new interactional cycles that are healing, not harmful.

    For instance, instead of a caregiver demanding a child “just calm down,” the family works together on building emotional safety and regulation strategies that change how stress is handled systemically.

    Why the Difference Matters

    First-order change may help in the short term—but second-order change transforms the family system. It’s the difference between managing symptoms and reshaping the emotional environment that sustains wellness over time. At PCFTTC, our focus is always on helping therapists and families work toward deep, relational, and lasting change—the kind of change that doesn’t rely on external control but grows from within.

    Example of First-Order Change (External, Linear, Compliance-Based)

    Scenario: A teenager is refusing to complete homework and is spending excessive time on video games.

    Therapist Intervention (First-Order):
    The therapist coaches the caregiver to implement a behavioral consequence plan:

    • The caregiver tells the teen, “If you don’t complete your homework by 7 PM, you lose access to video games for the rest of the night.”
    • The teen complies with the homework expectation—but only because of the fear of losing privileges.

    What makes this First-Order Change?

    • It’s linear: If you don’t do X, Y will happen.
    • It’s externally motivated: The change happens due to fear of consequence, not internal motivation.
    • It’s compliance-focused and likely temporary: If the caregiver stops enforcing consequences, the old pattern will likely return.

    Example of Second-Order Change (Internal, Relational, Sustainable)

    Scenario: Same teenager, same homework avoidance.

    Therapist Intervention (Second-Order):
    The therapist works with the entire family system to explore the relational and emotional dynamics driving the avoidance through the family assessment tools. Therapist discovers:

    • The teen feels disconnected and overwhelmed but doesn’t know how to express this.
    • The caregiver tends to escalate quickly into frustration and yelling, which increases the teen’s avoidance and emotional shutdown.

    The therapist guides the family to deliberately practice in session:

    1. Improve caregiver leadership and co-regulation:
      • The caregiver practices giving clear, emotionally regulated instructions and checks in with the teen about emotional needs before setting expectations.
    2. Build emotional safety:
      • The teen is helped to voice feelings of anxiety around schoolwork.
    3. Develop a new relational pattern and anchor it:
      • Together, the family creates a homework plan that includes built-in support, positive connection time afterward, and space for emotional check-ins.

    What makes this Second-Order Change?

    • This change is caregiver lead and therapist facilitated.
    • The family shifts relational dynamics and emotional responses—not just behaviors.
    • Motivation becomes internal and relational, not driven by fear or reward.
    • Caregiver leadership is strengthened, and the teen feels emotionally safer and more engaged, making the change sustainable over time.

    Key Difference:

    • First-Order Change = External compliance: “Do this…or else.”
    • Second-Order Change = Internal and relational shift: “We’re changing how we relate, lead, and respond so that change lasts.”

    HELPFUL LINKS:

    What is ESFT?

    Check out our store to access continuing education credits workshops to bolster your systemic thinking, courses.pcfttc.com

    See our youtube page for more pro tips on thinking and working systemically,

    Join us on Linkedin, Facebook or instagram!

  • Protected: Facing the Hidden Crisis: Addressing Child-to-Caregiver Violence in Family Systems

    This content is password protected. To view it please enter your password below:

  • Everyone has a culture, which is defined as more than race or ethnicity (La Roche, 2013, 2024).

    #image_title

    Citations

    Barlow, D. (2004). Psychological treatments. American Psychologist59(9), 869–878. https://doi.org/10.1037/0003-066X.59.9.869

    Hall, G. C. N., Berkman E. T., Zane N. W., Leong F. T. L., Hwang W. C., Nezu A. M., Nezu, C. M., Hong J. J., Chu J. P., & Huang, E R. (2021). Reducing mental health disparities by increasing the personal relevance of interventions. American Psychologist76(1),91–103. https://doi.org/10.1037/amp0000616

    La Roche, M. (2013). Cultural psychotherapy: Theory, methods, and practice. Sage.

    La Roche, M. (2020). Towards a global and cultural psychology: Theoretical foundations and clinical implications. Cognella.

    La Roche, M. J. (2024). Changing multicultural guidelines: Implications for multicultural psychotherapies. Practice Innovations9, 320–335. https://doi.org/10.1037/pri0000255

    Sánchez, A. L., Jent, J., Aggarwal, N. K., Chavira, D., Coxe, S., Garcia, D., La Roche, M., & Comer, J. S. (2022). Person-centered cultural assessment can improve child mental health service engagement and outcomes. Journal of Clinical Child and Adolescent Psychology51(1), 1–22. https://doi.org/10.1080/15374416.2021.1981340 

    Smith, T., & Trimble, J. (2016). Foundations of multicultural psychology: Research to inform effective practice. American Psychological Association. https://doi.org/10.1037/14733-000

    Soto, A., Smith, T. B., Griner, D., Domenech Rodriguez, M., & Bernal, G. (2018). Cultural adaptations and therapists’ multicultural competence: Two meta-analytic reviews. Journal of Clinical Psychology74(11), 1907–1923. https://doi.org/10.1002/jclp.22679

    Substance Abuse and Mental Health Services Administration. (2015). Racial/ethnic differences in mental health service use among adults (HHS Publication No. SMA-15-4906).

    Sue, D. (1999). Science, ethnicity, and bias: Where have we gone wrong? American Psychologist,  54(12), 1070–1077. https://doi.org/10.1037/0003-066X.54.12.1070  

  • Protected: June 2025 Newsletter

    This content is password protected. To view it please enter your password below:

  • Welcome to the Team!

    Zoë will be managing the learning portal, certificates, evaluation analysis, and training course access.

    Zoë Rogers is a versatile and passionate wellness professional dedicated to supporting others on their journey toward health, balance, and personal growth. As the owner of 333 Divinity, she blends her expertise as a certified life coach, Reiki practitioner, licensed massage therapist, and esthetician to create personalized healing experiences for her clients.

    Zoë holds certifications in Reiki (Levels I–III), Health & Life Coaching, Medical Massage, Cupping, Hydrotherapy, Clinical Massage, and Stretch Therapy. She completed her training at Cortiva Institute, earning licensure as both a massage therapist and esthetician.

    With a professional background that spans wellness, customer service, and team leadership. Zoë brings strong communication, organization, and interpersonal skills to every environment she works in. Whether managing pop-up events or providing therapeutic bodywork, she leads with empathy, integrity, and an unwavering commitment to client care.

    Her approach combines intuitive energy work with practical coaching strategies, helping individuals increase their quality of life and achieve meaningful personal goals.

    Rachael will be managing video editing for continuing education programs and Homestudy course build outs.

    Rachael Roberts, M.S., is a dedicated and compassionate human services professional with over 20 years of experience supporting children, youth, and families. She holds a Master of Science in Human Services with a specialization in Counseling Studies from Capella University, and a B.S. in Human Development and Family Studies from Penn State University.

    Rachael currently serves as a Lead Teacher at Lower Providence Presbyterian Preschool, where she designs and implements curricula and collaborates with families and mental health providers to ensure holistic care for young children. Her previous roles include Child & Adolescent Outpatient Therapist and Case Manager Supervisor at the Devereux Foundation, where she provided therapeutic services and led teams delivering critical behavioral health supports.

    Known for her empathy, leadership, and deep understanding of child development, Rachael combines clinical insight with practical classroom strategies to support emotional wellness and academic readiness. She is also skilled in coordinating care, crisis intervention, and advocating for children’s mental health across home, school, and community settings.

    In addition to her clinical and educational expertise, Rachael brings strong technical skills in communication, documentation, photography and digital content creation, including website design and social media outreach.

  • Protected: OCD in the Family System: A Conversation with Ashley Lanier-Pszczola, LMFT 

    This content is password protected. To view it please enter your password below:

  • AND THE RECIPIENTS OF THE 2025 MLG AWARD ARE….

    🌟 Honoring a Legacy, Celebrating a Community 🌟

    Before we announce the recipients of this year’s Marion Lindblad-Goldberg (MLG) Award, we want to pause and honor what this award truly represents.

    Dr. Marion Lindblad-Goldberg’s vision shaped the foundation of Ecosystemic Structural Family Therapy (ESFT) and transformed the landscape of Family Based Mental Health Services. Her work reminds us that healing happens in relationships—and that our most powerful tool as clinicians is the ability to see the whole system, join with families in their distress, and lead with compassion, clarity, and integrity.

    Each of this year’s nominees embodies that legacy in their own way—through their commitment to growth, their systemic insight, and their unwavering dedication to the families they serve.

    This moment isn’t just about who receives the award—it’s about celebrating the collective strength, heart, and brilliance of this entire community.

    💙 Please join us in recognizing the incredible nominees for the 2025 MLG Award—you are the living legacy of Marion’s work.

    #MLGAward #ESFT #SystemicFamilyTherapy #RelationalHealing #FamilyTherapy #PCFTTC #TherapistRecognition #LegacyOfHealing #MLG2025

  • Relentless Love: What a Foster Cat Mom Teaches Us About Attachment and Trauma

    Recently, I watched a short video of a foster mother cat gently caring for a kitten who had clearly endured trauma. The kitten flinched at every movement, tucked itself into corners, and froze at any attempt at touch. But the mother cat didn’t retreat. She moved slowly, calmly—relentlessly. With every lick, every soft purr, every patient pause, she sent the same message: You are safe now. I won’t hurt you. I’m not going anywhere.

    As I watched, I realized: this is exactly what it looks like to build attachment with a child who has experienced complex developmental trauma.

    In Ecosystemic Structural Family Therapy (ESFT), we talk about the importance of reestablishing safety and connection as the foundation of all therapeutic work. For children who have learned through experience that adults are unpredictable, unavailable, or unsafe, attachment isn’t automatic—it must be earned through consistency, patience, and deep emotional attunement.

    The caregiver’s role is to embody safety. Not to demand closeness, but to offer connection without pressure, and to remain emotionally available even in the face of rejection or withdrawal. Just like the foster mother cat, the caregiver must be willing to show up again and again, saying with their actions:
    💬 I see you.
    💬 Your fear makes sense. I would be afraid too.
    💬 I’ll stay until you trust.

    Attachment doesn’t come from grand gestures—it comes from the quiet, repeated moments of co-regulation: sharing calm, honoring the child’s emotional state, and staying present without needing immediate results.

    In a trauma-informed, strength-based model like ESFT, we understand that healing happens through relationship, not in spite of it. And while the journey is slow, the impact is profound.

    That tiny kitten eventually crept toward the mother cat and tucked itself under her warmth. It didn’t happen all at once—but it happened. The same is possible for the children we serve.

    Traumatized children don’t need perfect caregivers. They need relentless ones. Ones who stay. Ones who wait. Ones who whisper safety through every calm breath and patient act of love.

    Because healing begins where fear once lived—and trust is the bridge we build one steady step at a time.

  • Wear Sunscreen—and Practice ESFT: Life Advice Meets Systemic Family Therapy

    If you’ve ever heard the iconic spoken-word song “Everybody’s Free (To Wear Sunscreen),” you know it’s packed with practical, poetic, and unexpectedly emotional advice. Originally a column by Mary Schmich and popularized by Baz Luhrmann, the song reads like a love letter to life’s complexity—with one recurring reminder: wear sunscreen.

    But if you listen closely, the heart of the song is about more than sun protection—it’s about perspective. It’s about embracing uncertainty, holding paradoxes, and trusting that life is rarely linear. And if there’s any therapeutic model that echoes that spirit, it’s Ecosystemic Structural Family Therapy (ESFT) – making the complex simple by seeing the challenge as relational not behavioral.

    “Don’t waste your time on jealousy. Sometimes you’re ahead, sometimes you’re behind. The race is long—and in the end, it’s only with yourself.”

    In ESFT, we often help families move away from competitive, comparison-based narratives and toward shared emotional connection. Healing happens when we shift from proving or winning to joining and reframing. Families don’t need perfect answers—they need safe spaces to be seen, to struggle, and to grow.

    “Do one thing every day that scares you.”

    In the family therapy room, vulnerability is that one thing. Asking a caregiver to hold limits with love, encouraging a teen to share hurt instead of anger, or guiding a therapist-in-training to sit in discomfort—these are ESFT moments. Progress isn’t comfortable; it’s courageous action inside safe structure.

    “Be kind to your knees. You’ll miss them when they’re gone.”

    We help families appreciate the everyday, not just the crisis. ESFT is a model rooted in social ecology, reminding us that growth doesn’t happen in isolation—it happens in schools, homes, neighborhoods, and quiet moments. The small, unseen strengths families already possess often become their greatest tools for change.

    The Therapist’s Sunscreen? Structure.

    Just as sunscreen protects us from invisible harm, structure protects families from the chaos of unchecked patterns. The ESFT therapist holds that structure so families can safely explore their agency. We aren’t rescuers—we’re guides walking families toward their own power.

    In a way, wear sunscreen is exactly what we ask families to do: protect what matters, risk connection, trust the process—and be gentle with yourselves.

  • Celebrating Kim D. : A 2025 Marion Lindblad-Goldberg Award Nominee

    At the Philadelphia Child and Family Therapy Training Center, we are thrilled to recognize Kim D. as a nominee for the 2025 Marion Lindblad-Goldberg (MLG) Award. This award honors professionals who demonstrate exceptional clinical skill, a commitment to systemic family therapy, and a deep dedication to strengthening families through relational healing. Kim embodies these qualities in every aspect of her work.

    A Systemic Thinker and Team Supporter

    Kim plays a pivotal role in group supervisions, offering her insight to help teams view cases through a systemic lens. She consistently highlights systemic barriers and influences, ensuring that cases are understood beyond the individual level and within the context of larger relational and structural dynamics. Her ability to support and challenge her colleagues fosters a culture of growth and deeper understanding.

    Balancing Boundaries with Compassion

    Over the years, Kim has shown tremendous growth in her ability to balance professional boundaries while maintaining strong collaborative relationships. With a genuine and caring heart, she is always willing to support those in need. However, what sets Kim apart is her ability to model boundaries in a way that is both kind and respectful, teaching families how to create healthy relationship dynamics within their own systems.

    Connecting Families to Their Communities

    Kim understands the power of social ecology and actively works to connect families to their communities and available resources. By helping families tap into their natural support networks, she ensures that they are not only receiving clinical support but are also building sustainable connections that will continue to benefit them long after therapy concludes.

    Guiding Families Through Crisis and Change

    Kim’s ability to support families through crisis is one of her most defining strengths. She remains calm and grounded during difficult moments, guiding families toward stability and healing. She encourages families to identify and strengthen their positive interactional patterns, fostering long-term change and resilience.

    A Master of Case Conceptualization and Intervention

    Kim’s clinical insight allows her to conceptualize cases at multiple levels, seeing the complexities of family dynamics with clarity and precision. She is skilled at identifying key enactments and reframes, using them to help families shift perspectives and engage in healthier interactions. Her ability to translate theory into meaningful, real-world interventions makes a lasting impact on the families she serves.

    A Well-Deserved Honor

    Kim DiPiazza is a shining example of what systemic family therapy can achieve. Her dedication to her clients, her colleagues, and the broader community exemplifies the very essence of Ecosystemic Structural Family Therapy (ESFT).

    We are proud to celebrate Kim as a 2025 MLG Award nominee and look forward to seeing her continued impact in the field.

    Congratulations, Kim! 🎉