• Skip to primary navigation
  • Skip to main content
  • Skip to footer
PCFTTC

PCFTTC

Philadelphia Child and Family Therapy Training Center

  • Home
  • About
  • Faculty
  • Services
    • ESFT Certificate Program
    • Post-Graduate Certificate Program
    • Continuing Education Programs
    • FBMHS Training
    • Organization Training
  • Supervision

Policies

You are here: Home / Policies

Complaint Procedure

The Philadelphia Child and Family Therapy Training Center, Inc. is fully committed to the American Psychological Association’s Ethical Principles of Psychologists and the Approved Continue Education Provider for NBCC Ethics. The Philadelphia Child and Family Therapy Training Center, Inc. will comply with all legal and ethical responsibilities to be nondiscriminatory in promotional activities, Continuing Education Program content and engagement with participants. The monitoring and assessment of compliance with these standards will be the responsibility of the Director in consultation with the Associate Director, and the designated training faculty for the specific program. The Philadelphia Child and Family Therapy Training Center, Inc. will go to great lengths to assure fair treatment for all participants and attempts to anticipate problems that could arise. Sometimes issues could come to the attention of the organization that require action from leadership, staff, and training faculty.

Conflict of Interest

The Philadelphia Child and Family Therapy Training Center, Inc. is committed to the identification and resolution of potential conflicts of interest in the planning, promotion, delivery, and evaluation of Continuing Education Programs, as outlined in the APA Ethical Principles of Psychologists and Code of Conduct and the Approved Continue Education Provider for NBCC expectations for sponsorship. All instructors participating in any part of the Continuing Education Program, from inception to delivery, are required by the Philadelphia Child and Family Therapy Training Center, Inc. to identify, disclose a possible conflict of interest, and recuse themselves. This includes not only the Continuing Education Program, but also the promotion, advertisement, financial support, and the delivery. A conflict of interest can be defined as an individual’s personal, professional, legal, financial, or other interests could reasonably impair their objectivity, competence, or effectiveness as outlined by the American Psychological Association (2019). The Philadelphia Child and Family Therapy Training Center, Inc. requires all Continuing Education Programs clearly describe promotional activities, any financial support or relationships, that could be a conflict of interest be disclosed. Please contact Jennifer Benjamin, PhD, Continuing Education Program administrator, to report a conflict of interest, or if you have additional questions, 215-242-0949 or adminstration@pcfttc.com

Registration Policy

Registration is a first come, first served basis.  The best way to make sure you get into the desired program is to sign up early! Registration must be done online. Programs that require payment will be due at the time of registration.

Program Fee Policy

Online payment is available for all PCFTTC programs. To make an online payment you will have to make an account to use the online store. Once an account is made click on the program listed and add to your cart for checkout (use check out to finalize the purchase). Also, fill in the registration form as completely as possible before moving on to the next step. The next step requires your billing address and the kind of payment being made. Once your registration is completed and you have paid the fee, participants will receive a registration/payment confirmation via email. We recommend that you save these emails.

If required, PCFTTC will accept payment by check or money order. To pay by check or money order please contact administration@pcfttc.com for the payment code to be entered during the registration process. Payments must be received 1 week prior to the program delivery to be eligible for attendance.

Philadelphia Child and Family Therapy Training Center
Re: Program Registration P.O. Box 4092
Philadelphia, PA 19118

When you are using checks or money orders as payment, please make them out to Philadelphia Child & Family Therapy Training Center OR  PCFTTC

Please Note:  If a payment bounces, there will be a $35 fee, and the registrant must pay that amount, in addition to the registration fee for the class.  The registrant will not be permitted to return to any PCFTTC programs until all fees are paid in full.

If you have further payment questions, please contact Christina Arthin at administration@pcfttc.com  

Refunds Policy

Registrants can obtain a refund for trainings up to 14 days prior to the training by contacting Christina Cahill at adminstration@pcfttc.com . Your money will be issued back to you in the form of a check from the administrative office once your request is verified. For registrants looking to cancel within the 2-week period, please see cancelation policy.

Cancellation Policy

If you cancel within 14 days prior to the registration fee will be applied to another program of your choice. 

Weather-related Cancellations Policy

Weather related delays and cancellations will be posted on the PCFTTC Facebook page. The decision will be made at 6:00 am on the specific program date.

Special Needs / Accommodations Policy

PCFTTC training spaces, and the building in which we are housed, are ADA accessible. If you are in need of specific accommodations for your program, please make sure to note that on your registration form under the “accommodations” section. With proper notice reasonable accommodations can be made to assure accessibility programming. For specific questions please email Jennifer Benjamin at adminstration@pcfttc.com.  

Security and Privacy

The Philadelphia Child and Family Therapy Training Center is a paperless organization and therefore all materials, and proprietary information will be kept encrypted on a password protect drive that is accessed through a password protected computer. All platforms used for presentations, evaluations, and video storage are HIPAA compliant and are password protected. Collected participants’ evaluation data will be de-identified prior to analysis. The analyzed results for each individual program are shared with the instructor and their immediate supervisor for processing/feedback. A summary of needed changes to programming, based on the feedback and analysis review, will be kept by the Continuing Education Program administrator.

Protection of Confidential Information/Security of Participant Information

The Philadelphia Child and Family Therapy Training Center understands and acknowledges that the confidential information of participants has been obtained to access training, consultation, supervision, and educational programming. Personal and financial information is confidential and should not be disclosed or discussed with anyone without permission or authorization from the Leadership or Program Administrator. Care shall also be taken to ensure that unauthorized individuals do not overhear any discussion of confidential information and that documents containing confidential information are not left in the open or inadvertently shared

Video Recording Programs and Withdrawing Consent

The Philadelphia Child and Family Therapy Training Center will make every effort to inform the participant/consumer when a training is being recorded with the future intent of commercial use, in the following manner. First, when registering for a program the product information will identify if the training is being recorded and intends to be used for future commercial use. Second, when entering the program or zoom platform the individual will be verbally reminded the training is being recorded.

If a participant would like to retract their consent for recording the power point will have the email address for the CE Program Administrator (jenbenconsulting@gmail.com) the request in writing. Additionally, when programs are used for commercial use, every effort will be made to protect the privacy of the participant. No names or faces will be seen in the recording when utilized for commercial use.

Footer

Philadelphia Child and Family Therapy Training Center

P.O. Box 4092 Philadelphia, PA 19118-8092

Phone: (215) 242-0940
Fax: (215) 831-2629
Email: info@pcfttc.com

  • Home
  • About Us
  • Blog
  • Policies
  • Reviews
  • Contact Us

Copyright © 2022 Philadelphia Child and Family Therapy Training Center. All rights reserved.

ESFT Post-Graduate Certificate Program Registration

Trainee Info (Admission)
  • Contact and Demographic Information

  • Clinical Experience and Current Employer

  • Drop files here or
    Max. file size: 8 MB.
    • Educational Background

    • Max. file size: 8 MB.
    • Max. file size: 8 MB.
    • Indicate How Many Credits You Had In The Following Areas (3-12)

    • This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

    Agency and Organization Training: New Participant

    Thank you for your interest in the PCFTTC Agency and Organization training programs. Please complete the form below and we will contact you with next steps.

    • Program Information


    • Contact Information

    • This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

    Clinical Supervision Program: New Participant

    Thank you for your interest in the PCFTTC Clinical Supervision programs. Please complete the form below and we will contact you with next steps.

    • Program Information


    • Contact Information

    • This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

    Home Based Training: New Participant

    Thank you for your interest in the PCFTTC Home Based Training programs. Please complete the form below and we will contact you with next steps.

    • Program Information


    • Contact Information

    • This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

    In-Person Workshops

    Some intro content about going to the Online In-Person Workshop site.

    Registration

    Online CEUs

    Some intro content about going to the Online CEU site.

    Registration

    Creating Competence From Chaos: A Comprehensive Guide To Home-Based Services (1998) by Marion Lindblad-Goldberg, Martha Dore and Lenora Stern, W.W. Norton, New York.

    Creating Competence from Chaos

    Buy On Amazon

    Children with emotional and behavioral disorders are often adrift in our society, lacking adequate mental health care or caught between several child-serving systems, such as child welfare, juvenile justice, and the schools.

    In Pennsylvania, a commitment has been made, on a statewide basis, to serve these children and strengthen their vulnerable families through a home-based approach grounded in ecosystemic thinking and practice. This book tells the story of Pennsylvania’s evolving treatment program, providing a model for other professionals who believe that a family’s needs are best met through individually tailored, family-centered, community-based, culturally competent, and outcome-oriented services.

    This is a complete, comprehensive guide, covering everything from planning and development of home-based services through supervision and training of home-based practitioners and evaluation of treatment outcomes. Particular attention is given to the clinical challenges faced by home-based therapists working with families where children are depressed and perhaps suicidal, oppositional and defiant, out-of-control and aggressive, or hyperactive/impulsive. These families commonly have multiple problems, complex histories, and a negative view of outside “helpers.”

    Delivered in the family’s home and involving parents as partners, the services described here work to improve child and family functioning through family therapy, creation of collaborative links between appropriate community and family resources, and provision of family support funds for concrete services such as transportation, respite care, and emergencies. Home-based treatment serves both children at risk for out-of-home placement due to a diagnosis of severe mental illness or behavioral disorders and children being discharged from inpatient hospitals and psychiatric residential placements.

    The authors, active at every level of program conceptualization and implementation, share their wealth of experience with readers. Their advice and case studies move from the big picture to the small details of where to sit in a family’s home, what to say, and how to think about a problematic situation. Several appendices of forms used for assessment, evaluation, and training add to the book’s practical value. Theoretically sound and fully practical, this guide to home-based services will encourage all professionals serving children to involve their families and communities-and to meet them where they live.


    Quotations from Professional Reviews

    “This book provides the blueprint for this groundbreaking care system, with practical guidelines for starting a home-based system on the right foot; maximizing collaboration…with agencies; and, most important, delivering hands-on help to at-risk children and vulnerable families. Therapy chapters run the gamut of skills needed for providing home-based care…Case examples…illustrate systemic intervention used in a variety of family situations.”
    Behavioral Science

    “This book lives up to its…promise of being a ‘comprehensive guide to home-based services.’ Clearly written with many case examples, it fills a hole in the family therapy literature.”
    Eric McCollum, The Family Therapy Networker

    “This wonderful volume takes a huge step towards specifying competence in a field that has tremendous potential. I highly recommend this pragmatic and insightful text to practitioners and administrators alike.”
    Scott W. Henggeler, Ph.D.

    “This book about home-based services is written from the perspective of three disciplines-policy making, clinical services, and research. Reading this book is like opening one of those fertile Russian nesting dolls… Even when we get to the smallest details about the training of home-based staff and the supervision and organization of treatment, we understand how they are interconnected and fit within the big picture.”
    Salvador Minuchin, MD.

    “This richly illustrated book is an excellent resource. It should be a reference for all professionals who work with children and an essential text for those who provide home-based care.”
    Lee Combrinck-Graham, MD.